Sofia
Welcome & qualification agentResponds in 10 seconds 24/7, qualifies the prospect (IKO/FFV level, dates, group size, age, weight for kite size) and directs them to the right slot.
AI Agents — Kitesurf, surf & sailing schools
The instructor is on the water.The agent answers.
You teach kitesurf, surf or sailing. Meanwhile, an AI agent responds in 10 seconds, assesses the rider's level, books the right slot based on weather and handles client follow-up — on WhatsApp, and your website. Up and running in 3 weeks.
[ The problem ]
6 hours a day on the water.Prospects go unanswered.
Between 9am and 5pm, your phone buzzes in the dry bag. WhatsApp messages pile up. Emails go unanswered. Half your prospects book with the competitor who replies first — especially in peak season when every slot counts.
In the evening, you spend 2 hours answering emails, checking availability, explaining required skill levels, sharing the spot location and what gear to bring. Every day. All season long. Instead of resting up for tomorrow's session.
And when the wind shifts? Dozens of messages to send to reschedule sessions, offer new slots and handle refunds. A logistical headache that takes as much time as the lessons themselves.
[ The agent team ]
3 agents running your schoolwhile you ride.
Léo
Booking & weather agentChecks slots in real time, cross-references weather forecasts, books automatically, sends confirmation with the spot, wind conditions and gear to bring.
Iris
Follow-up & retention agentDay-before reminder with wind and tide forecasts, post-session Google review request, upsell to the next level and automated rider-to-rider referral program.
[ Architecture ]
One router, three agents.Your digital crew.
Every incoming message is classified in 200 ms by the router. It identifies the client's intent and routes them to the right specialist agent. No message goes unanswered, even at 11pm.
School Router200 ms
First contact / course info requestSofia Qualification
Booking, modification or cancellationLéo Booking
Weather / session rescheduling / conditionsLéo Weather & planning
Reviews, loyalty, referralsIris Retention
Emergency / issue on the spot🚨 Instructor escalation
[ In detail ]
Each agent, in action.
Sofia The "first contact"
Welcome & qualification agentQualify every prospect and direct them to the right course in 3 messages.
Conversation example
Julie · 22:15Hi! My boyfriend and I would like to try kitesurfing during our holiday in Marseille. We've never done it. Is it doable for beginners?
Sofia · 3 sHi Julie! Absolutely, we run 3-hour discovery sessions designed specifically for beginners. How many of you will there be and what dates work for you?
Julie · 22:16There are 2 of us, from July 12 to 19. My boyfriend weighs 90 kg, is that a problem?
Sofia · 2 sNo problem at all — we match the kite size to body weight, so he'd be on a 14m². Conditions that week are looking ideal. I'd suggest the 5-day course (Monday to Friday, 10am–1pm). Duo rate: €890 all-inclusive, gear provided. Interested?
Automated actions
Assess skill levelBeginner, intermediate, independent — automatic IKO/FFV framework
Match gearKite size based on weight, wetsuit based on season
Suggest the right packageDiscovery, weekly course, private lesson, advanced session
Handle groupsCouples, families, stag/hen parties — adapted rates and slots
Send the briefFull briefing sheet sent to the instructor before the session
Léo The "planner"
Booking & weather agentHandle all logistics: slot, weather, spot, gear.
Conversation example
Léo · autoBooking confirmed: kite discovery course from July 12 to 16, 10am–1pm. Spot: Plage du Jaï, Marignane. Here's what to bring:
Léo · auto→ Swimsuit + SPF 50 sunscreen
→ Water bottle (1.5L minimum)
→ All kite gear is provided
→ Meet at the blue cabin, free parking
Léo · D-1Tomorrow's forecast: wind 16–20 knots south-east, perfect for beginners. Water temp 22°C. Your 10am session is confirmed. Reply OK to confirm your attendance.
Julie · D-1Great, we'll be there! 😊
Automated actions
Check the weatherWind, swell and tide forecasts cross-referenced with available slots
Handle weather reschedulesIf conditions are poor: automatic alternative slot proposal
Automatic D-1 reminderConditions, spot, gear — reduces no-shows by 60%
Group notificationWeather cancellation: all students notified in 30 seconds
Iris The "digital coach"
Follow-up & retention agentTurn a first lesson into a progression journey.
Conversation example
Iris · D+1Hey Julie! How was your first kite lesson yesterday? Did you manage your first tacks? 🪁
Julie · D+1It was incredible!! We loved it, my boyfriend even managed to stand up on the board!
Iris · 2 sAmazing! Your instructor told me you both have great potential. To reach the next level (independent riding), we offer a 3-day advanced course. Interested for next week?
Iris · D+7Julie, your course ended on Friday. If you enjoyed it, a Google review would really help us — and your boyfriend can refer a friend for 15% off his next course!
Automated actions
Post-session check-inExperience feedback, satisfaction, photos/videos from the lesson
Progression pathSuggest next level based on instructor feedback
Google reviewRequest at the right moment — when enthusiasm is at its peak
Rider-to-rider referrals15% off for referrer + referee, automatic tracking
Off-season follow-upNotification when the season restarts for returning students
D+1Experience feedback
D+3Next level suggestion
D+7Google review + referral
Season +1Season restart follow-up
[ The student journey ]
From first message to loyal rider.
Every step of the client journey is automated. No missed messages, no no-shows, no missed progression opportunities.
D-0 · 10pmSofia
First contact
Prospect qualified in 3 messages: level, dates, build, adapted package
D-0 · 10:02pmLéo
Booking confirmed
Slot booked, spot + gear details sent instantly
D-1 · 6pmLéo
D-1 weather reminder
Wind conditions, water temp, confirmation or automatic reschedule
Day D
Session on the water
The instructor greets the student with their full brief (level, build, goals)
D+1Iris
Experience feedback
Satisfaction check-in, photo/video sharing
D+3Iris
Next level
Advanced course suggestion based on instructor feedback
D+7Iris
Google review
Request at the optimal moment — enthusiasm is still high
OngoingIris
Retention
Referrals, off-season follow-up, advanced course offers
[ Connected channels ]
Where your clients reach out.
#1 channel for riders — 90% open rate, response in 10 s
Website widget
Embedded on your site — captures visitors comparing schools
Confirmations, weather reminders and automated post-session follow-ups
[ The outcome ]
You're on the water.The schedule fills itself.
Prospects are qualified, bookings confirmed, weather reschedules handled, reminders sent — even at 11pm on a Sunday. You focus on what you do best: teaching kite.
Ready to automate your school?
One hour to understand how you operate and define the agents suited to your school. Free, no commitment.
[ Other sectors ]